Customer Service Is Our Specialty
It is important for you to know that you will receive courteous assistance whenever you may need it. You may seek assistance in one of the following ways.
Instant Chat
If the button below says ONLINE, then click on the button to chat live with a customer service representative. This can be used for prospective and existing customers for any questions you may have. Recommended First!
Online Help Desk
All issues including billing, domain names, web sites, help with features and more. All requests are archived, timed and monitored. Click here to visit our online help desk.
Email
Use this if you are a existing or prospective customer. This is the only email address at our company to which you should send
email. We do not monitor any other email addresses and email sent to
any other address will not be responded to.
support@hostsonic.com
Priority Telephone Support
If you have signed up for our priority telephone support ($7.99 USD per year) then you may call us at the following telephone number. You will need a priority support pass code. If you are not sure what your priority support passcode is, please send an email to support@hostsonic.com with a subject of PS Passcode. Remember to tell us your name and domain name.
888.368.7873 (Requires pass code)